Clear Pricing for IT Support
Pick the perfect plan for your business. No hidden fees, no surprise charges—just honest pricing for professional IT services.
Choose Your IT Support Plan
Flexible monthly plans made for businesses of all sizes in Bratislava
Základný (Basic)
Great for small businesses with basic IT needs
- Remote desktop support (up to 2 users)
- Antivirus & firewall monitoring
- 2 hours of on-site support per month
- Email support during business hours
- Monthly system health report
- Basic backup monitoring
No setup fee • Cancel anytime
Profesionálny (Professional)
Full support for growing businesses
- Remote support for up to 10 users
- 24/7 server monitoring & backup
- 8 hours of on-site support per month
- Priority email & phone support
- Proactive security monitoring
- Quarterly cybersecurity review
- Cloud backup management
- Network performance optimization
Free migration from other providers
Podnikový (Enterprise)
Complete IT management for large organizations
- Unlimited users and devices
- Dedicated account manager
- 24/7 on-call support
- 20 hours of on-site support per month
- Advanced threat protection
- Cloud migration & management
- Disaster recovery planning
- Compliance reporting (GDPR, etc.)
- Monthly strategy consultations
Custom SLA available
Additional Services & Add-ons
Enhance your IT support with specialized services
Cybersecurity Audit
Comprehensive network vulnerability assessment with detailed security report and actionable recommendations.
- Complete network security scan
- Vulnerability assessment report
- Security recommendations
- 30-day follow-up consultation
Digital Transformation Workshop
Half-day training workshops for your team on new technologies, productivity tools, and digital best practices.
- Customized training curriculum
- Hands-on workshop format
- Training materials included
- Follow-up support resources
Emergency IT Support
Critical system failures and security incidents require immediate professional attention.
- Within Bratislava service area
- 2-hour response guarantee
- Minimum 1-hour charge
- Available 24/7
Custom Project Consultation
Tailored IT projects, infrastructure upgrades, and digital transformation initiatives designed for your specific needs.
- Free initial consultation
- Detailed project scope
- Fixed-price proposals
- Project management included
Why Choose Our Pricing
Transparent, fair, and designed for your success
No Hidden Fees
What you see is what you pay. No setup fees, no cancellation charges, no surprise billing. All costs are clearly outlined upfront.
Local Pricing
Competitive rates tailored to the Slovak market. All prices in EUR, no foreign exchange fees, and local VAT included.
Flexible Contracts
Month-to-month agreements with no long-term lock-ins. Scale up or down as your business needs change.
Business Hours & Response Times
Standard Business Hours
Monday - Friday: 8:00 - 18:00
Saturday: 9:00 - 14:00 (emergency only)
Sunday: Closed
Phone: +421 2 5443 7821
Email: info@digitalnapomoc.live
Response Time Guarantees
Emergency calls: 15 minutes
Priority support: 1 hour
Standard tickets: 4 hours
On-site visits: Same day
24/7 monitoring active for Professional and Enterprise plans
Ready to Get Started?
Choose your plan and start receiving professional IT support today
Questions about pricing?
Call us at +421 2 5443 7821 for a personalized quote.
We offer custom pricing for larger organizations and multi-year agreements.